Policies & Terms

Policies 

1. Terms & Conditions

This page outlines the legal agreements between Clutch Culture Apparels and its customers. By purchasing from our store, you agree to the following terms:

Service & Product Details

  • We sell sportswear, jerseys, streetwear, and related merchandise.

  • Customers must provide correct shipping addresses and contact details at checkout. We are not responsible for failed deliveries due to incorrect information.

Payment Terms

  • All payments must be completed at the time of purchase.

  • Orders will only be processed once payment is successfully received.

Usage Restrictions & Intellectual Property

  • Products are for personal use only and cannot be resold without our written consent.

  • All brand names, images, designs, and logos remain the intellectual property of Clutch Culture Apparels.

Limitations of Liability

  • We are not liable for courier delays, lost shipments due to incorrect addresses, or circumstances beyond our control (weather, strikes, customs delays, etc.).

  • We do not accept liability for indirect, incidental, or consequential damages.

Dispute Resolution

  • Any disputes must first be raised with our support team at support@clutchcultureapparels.com.

  • If unresolved, disputes will be subject to the laws and jurisdiction of India.

2. Refund Policy

Refund Eligibility

  • Refunds are not provided, as all sales are final.

  • Exceptions apply only if you receive a defective or incorrect product.

Timeframes

  • Damage : Once damage order is return and approved then the order will be delivered in 7 days .


Return & Exchange : If return is approved then exchange or replaced product will be delivered in 7 days.

Return should be made within 7 days after receiving the product

Refund policy : If approved then refund will be credited to the original payment method within 7 days.

Cancellations

  • Orders cannot be cancelled once processed.

  • Any approved cancellations may be subject to transaction or processing fees.

3. Privacy Policy

Data We Collect

  • Name, phone number, shipping address, and payment details.

  • Browsing behavior and preferences on our website.

How Data Is Used

  • To process, confirm, and deliver your order.

  • To provide order updates and improve our services.

  • To send marketing communication (only with your consent).

Data Protection & Sharing

  • We use secure systems to protect all customer information.

  • We do not sell or rent customer data. Data is shared only with trusted service providers (couriers, payment gateways) to complete your order.

Cookies

  • Our website uses cookies to improve site performance and personalize your experience.

  • You may disable cookies in your browser, but some features may not function fully.

4. CLUTCH CULTURE APPARELS

5. Shipping & Delivery Policy

Shipping Methods & Costs

  • We use trusted courier services for all deliveries.

  • Shipping costs may vary depending on location and product weight.

Delivery Timelines

  • All Orders are will be delivered within 4–8 working days.

  • Delays may occur due to holidays, courier issues, or unforeseen circumstances.

Tracking

  • Tracking information will be provided via email/SMS once the order has been shipped.


    Contact Us:

    Email : clutchculture.in@gmail.com
    Phone : 8848010406