Refund policy

Refund Policy

Refund Eligibility

  • Refunds are not provided, as all sales are final.

  • Exceptions apply only if you receive a defective or incorrect product.

Timeframes

  • Refund requests must be submitted within 48 hours of receiving your order.

Non-Refundable Items

  • Customized products

  • Pre-ordered products

  • Sale or clearance products

Cancellations

  • Orders cannot be cancelled once processed.

  • Any approved cancellations may be subject to transaction or processing fees.



    Return & Exchange Policy

    Eligibility

    • Exchanges are accepted only if requested within 48 hours of delivery.

    • Items must be unused, in original condition, and with packaging intact.

    Exclusions

    • No exchange for customized products.

    • No exchange for pre-ordered products.

    Process

    • To request an exchange, contact us at support@clutchcultureapparels.comwith your order number and reason.

    • Once approved, you will receive instructions for returning the product.